Experian Bank Bureau respects the privacy of our users and is strongly committed
uses and protects information provided by you when you use this website. It
does not apply to other Experian Bank Bureau products or services.
Experian Bank Bureau is committed to ensuring that your privacy is protected.
Should we ask you to provide certain information by which you can be identified
when using this website, then you can be assured that it will only be used in accordance
with this privacy statement.
Experian Bank Bureau may change this policy from time to time by updating this
page. You should check this page from time to time to ensure that you are updated
with any changes.
1. What we collect and what do we do with the data
We collect personal information that you voluntarily provide on this website, which
may include your name, address, email address, credit card number, billing information,
We use this information to communicate with you and to provide you with your requested
service or product.
We also link with Singpass website to verify your identity before the release of
your credit report.
If you choose to opt-in to our mailing list, we may also use your contact information
to contact you for market research purposes. We may contact you by email, phone,
fax or mail. We may use the information to customise the website according to your
We are committed to ensuring that your information is secure. Experian Bank Bureau
uses market standard encryption technology to safeguard your credit card data
used in electronic transactions. Any personal information you provide to Experian
Bank Bureau is kept on secure servers. Experian Bank Bureau uses reasonable
administrative, technical, personnel and physical measures (a) to safeguard personal
information against loss, theft, unauthorized use, disclosure, or modification;
and (b) to ensure the integrity of the personal information.
3. Links to other websites
Our website may contain links to other websites of interest. However, once you have
used these links and leave our site, you should note that we do not have any control
over the other websites. Therefore, we cannot be responsible for the protection
and privacy of any information which you provide whilst visiting such sites and
such sites are not governed by this privacy statement. You should exercise caution
and look at the privacy statement applicable to the website in question.
4. Controlling your personal information
We will not sell, distribute or
lease your personal information to third parties unless we have your permission
or are required by law to reveal the information. We may use your personal information
to send you promotional information about third parties which we think you may find
interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete,
please write to or email us as soon as possible, at the contact address. We will
promptly correct any information found to be incorrect.
5. Disclosure of Personal Information
Experian Bank Bureau may disclose your personal information to unaffiliated
third parties if we believe in good faith that such disclosure is necessary (a)
to comply with the law or in response to a subpoena, court order, government request,
or other legal process; (b) to protect the interests, rights, safety, or property
of Experian Bank Bureau or others; (c) to enforce any terms of service on this
website; (d) to provide you with the services or products requested by you and to
perform other activities related to such services and products, including billing
and collection; (e) to provide you with information, special offers, or promotions
from Experian Bank Bureau to which you consented; or (f) to operate Experian Bank
Bureau's systems properly. Experian Bank Bureau makes reasonable efforts
to limit disclosure of your personal information to its designated service providers
in the same manner as set forth in this paragraph.