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Experian Credit Bureau Singapore Pte Ltd respects the privacy of our users and is strongly committed to protecting your privacy. This privacy policy sets out how Experian Credit Bureau Singapore Pte Ltd uses and protects information provided by you when you use this website. It does not apply to other Experian Credit Bureau Singapore Pte Ltd products or services.

Experian Credit Bureau Singapore Pte Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Experian Credit Bureau Singapore Pte Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are updated with any changes.

1. What we collect and what do we do with the data

We collect personal information that you voluntarily provide on this website, which may include your name, address, email address, credit card number, billing information, etc.

We use this information to communicate with you and to provide you with your requested service or product.

We also link with Singpass website to verify your identity before the release of your credit report.

If you choose to opt-in to our mailing list, we may also use your contact information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

2. Security

We are committed to ensuring that your information is secure. Experian Credit Bureau Singapore Pte Ltd uses market standard encryption technology to safeguard your credit card data used in electronic transactions. Any personal information you provide to Experian Credit Bureau Singapore Pte Ltd is kept on secure servers. Experian Credit Bureau Singapore Pte Ltd uses reasonable administrative, technical, personnel and physical measures (a) to safeguard personal information against loss, theft, unauthorized use, disclosure, or modification; and (b) to ensure the integrity of the personal information.

3. Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links and leave our site, you should note that we do not have any control over the other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

4. Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to reveal the information. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the contact address. We will promptly correct any information found to be incorrect.

5. Disclosure of Personal Information

Experian Credit Bureau Singapore Pte Ltd may disclose your personal information to unaffiliated third parties if we believe in good faith that such disclosure is necessary (a) to comply with the law or in response to a subpoena, court order, government request, or other legal process; (b) to protect the interests, rights, safety, or property of Experian Credit Bureau Singapore Pte Ltd or others; (c) to enforce any terms of service on this website; (d) to provide you with the services or products requested by you and to perform other activities related to such services and products, including billing and collection; (e) to provide you with information, special offers, or promotions from Experian Credit Bureau Singapore Pte Ltd to which you consented; or (f) to operate Experian Credit Bureau Singapore Pte Ltd's systems properly. Experian Credit Bureau Singapore Pte Ltd makes reasonable efforts to limit disclosure of your personal information to its designated service providers in the same manner as set forth in this paragraph.